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General
All food that you will purchase via this site will be either in date or out-of-date, out-of-date means the product is only passed the best of quality and can still be eaten as long as the product isn't past the used by date. Please check your parcel when it arrives and confirm that all items are present, if you find anything is missing please notify us with in 24 hours, otherwise we will not be able correct the order. All parcels are are checked before leaving the warehouse and you will receive a order confirmation which will be ticked off to prevent missing items.
Please note: Some items may become over ordered, if this occurs we will either refund you or put extra of the same products you have already purchased.
Delivery
Delivery charges will be charged per 29kgs, for orders which is calculated More than the max 29kgs, you will be charged the same shipping charge, shipping to the Scottish highlands and northern Ireland will be charged differently as this are surcharged extra by the Carrier. Please also note that if you select the LS postcode delivery method and you do not live within this postcode we reserve the right to dedect items from your order to cover the correct carrage charge.
Tracking
All orders will receive a confirmation and prior to dispatch you will receive a delivery notification which will give you the tracking number for your parcel, we aim to delivery your parcel next day but please allow 2 days in the UK mainland and 3 days to the Scottish highlands and northern Ireland.
Money Back Guarantee
We offer a full money back guarantee on orders if you are not satisfied, just return the parcel and your money will be refunded. Note: We will not refund any delivery charges.
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